Privacy Policy
Last updated: August 2026
PLEASE READ THE FOLLOWING PRIVACY POLICY, FOR INFORMATION REGARDING THE WAYS YOUR PERSONAL DATA MAY BE PROCESSED, CAREFULLY. WHEN YOU USE THE WEBSITE YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY.
I. INTRODUCTION
BP Mobile LLC (“we,” “us” or “our”) takes your privacy seriously. This Privacy Policy (“Privacy Policy”) explains our data protection policy and describes the types of information we may process when you access, use and/or interact with us via the website available at fax-free.pro (hereinafter, the “Website”).
The Privacy Policy (except for Annex below – “U.S. Multistate Privacy Notice”) applies to all Website users regardless of where they are located. The U.S. Multistate Privacy Notice included in the Annex to this Privacy Policy supplementary applies to those Website users who:
a) are residents of U.S. states where corresponding U.S. State Privacy Laws were enacted; and
b) fall within the scope of the U.S. Multistate Privacy Notice applicability.
II. INFORMATION WE PROCESS
There are several categories of information that may be processed when you access, use and/or interact with the Website.
Functional Information
We may process the following categories of functional information when you use the Website. The processing of such information is necessary for the adequate performance of the contract between you and us. Without such information it is impossible to provide the complete functionality of the Website and perform the requested services.
- Authorization data. To create an account on the Website you tap the “Sign up with Google” button available on the Website. In this case the information related to your Google account credentials shall be used to sign in to your account.
- Personal Information necessary to enable fax functionality. This refers to the information about the fax recipient (recipient phone number) to send faxes via the Website.
- User Files, i.e. any of the files that you upload to the Website from your device. Your User Files are not shared with any third party unless you fax them by means of the Website. In particular, temporal technical processing of and access to some fax transmission content information may be required by our fax management service providers in order to enable secure fax transmission. Our fax management service providers are specified in Section IV of the present Privacy Policy.
We store and process the email address used for your Fax-Free Account for the primary purpose of providing you with the Website functionality (i.e. to make it possible for you to fax documents using the Website).
Note that you are solely responsible for maintaining the confidentiality of your password and for all activities that occur under your Fax-Free Account. We are not liable for any losses that may occur as a result of someone else using your credentials to access your Fax-Free Account, with or without your knowledge. You agree to notify us immediately if you become aware of or suspect any unauthorized use of your Fax-Free Account credentials or any other breach of security.
Information you may provide us via email. We may collect, store and process personal information that you submit via email. In this case the following categories of information may be voluntarily provided by you: name, email address, the text of your message, files you choose to attach to your request. We use all this information solely for the purpose of considering and responding effectively to your requests (if necessary).
Payment data processing related to purchases. We have partnered with Paddle.com Market Limited ("Paddle") to handle the purchases on the Website. Paddle acts as our authorized reseller and the Merchant of Record. When you make a purchase on the Website, you enter into a transaction directly with Paddle. Therefore, Paddle is responsible for the security, confidentiality, and processing of the personal and payment data you provide during the checkout process. Paddle’s data processing practices are governed by its own Privacy policy, which we encourage you to review at https://www.paddle.com/legal/privacy. We do not collect, store, or have access to your full payment card information (such as your full credit card number, card expiration date, or CVV) on any of our servers.
III. THE PURPOSES OF PROCESSING YOUR DATA
Our mission is to constantly improve the Website and provide you with better user experiences. As part of this mission, we use your information for the following purposes:
(a) To make our service available and ensure the efficient operation of the Website. We use Functional Information to provide you with all requested services and to ensure the efficient operation of the Website according to its intended purpose.
(b) To communicate with you. We may use information that you voluntarily provide to us via email for the purposes of processing and responding (if necessary) to your requests, receiving your feedback, comments or suggestions about the operation of the Website.
(c) To prevent fraud and spam, to enforce the law. We really want the Website to be free of spam and fraudulent content so that you feel safe and free. We may use your information to prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities, protect our trademarks, enforce our Terms of Use and applicable laws.
If any new purpose for processing your data arises, we will let you know when we start to process information for that other purpose by introducing the corresponding changes to this Privacy Policy.
IV. SHARING OF YOUR INFORMATION
We will share your information with third parties only in the ways that are described in this Privacy Policy.
Please note that while we partner solely with third parties that gave us assurance of application of necessary technical and organizational measures to protect your data, we cannot guarantee the absolute security of any information transmitted from the Website directly to such third parties. We are not responsible for any accidental loss or unauthorized access to your data through a fault of third parties.
We may engage the following third-party service providers in order to provide us with necessary infrastructure for delivery and improvement of the Website:
| Entity name | Role, Services performed | Entity location | Link to Privacy Policy |
|---|---|---|---|
| Google LLC | Authorization tool | U.S.A. | Google Privacy Policy: https://policies.google.com/privacy?hl=en |
| Paddle (Paddle.com Market Limited; Paddle Payments Limited; Paddle.com Inc.) | the Merchant of Record (processing of purchases made by users on the Website) | United Kingdom (Paddle.com Market Limited); Ireland (Paddle Payments Limited); U.S.A. (Paddle.com Inc.) | https://www.paddle.com/legal/privacy |
| PayPal Inc. / PayPal (Europe) S.à r.l. et Cie, S.C.A., other PayPal group of companies | Payment processing tool (relevant for all users who choose PayPal as a payment method) | U.S.A. / Europe | https://www.paypal.com/lt/webapps/mpp/ua/privacy-full |
| SRFax (a division of Consensus Cloud Solutions Canada ULC) | Fax management service provider | Canada | https://www.srfax.com/more/security-privacy/privacy-policy/ |
| Telnyх LLC | Fax management service provider | U.S.A. | https://telnyx.com/privacy-policy |
In case you want to learn more about these services and their privacy options (including opt-out) please consult the correspondent websites and privacy policies.
The Website may contain links to third party sites/services. You also may visit the Website following a link from a third party site. We are not responsible for the privacy practices of these third-party sites or services linked, including for the information or content contained within them (unless we are the providers of those sites and/or services).
We may disclose your personal information if it is needed for objective reasons, due to the public interest or in other unforeseen circumstances:
● as required by law;
● when we believe, in good faith, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
● In some cases, we may share your information with our affiliates, subsidiaries, contractors, business partners or other third parties who perform services on our behalf.
V. INTERNATIONAL DATA TRANSFERS
We work in the cross-border area and provide the Website to users around the world.
We and third-party organizations that provide automatic data processing technologies for the Website or our third-party partners may transfer the processed information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
If you are located in the European Union or other regions with laws governing data processing that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that may not have the same data protection laws as in your home jurisdiction. We try to make sure that the recipient of any personal data provides a proper protection of the personal data received, in accordance with the current legislation on the protection of such information.
By using the Website, you agree that we may transfer your personal data to any third country, a territory or one or more specified sectors within that third country, or to the international organization where data protection and confidentiality regulations may not provide the same level of protection of personal data as your country does.
VI. HOW LONG WE USE YOUR PERSONAL DATA
We will generally keep your information for as long as we need it for lawful purposes: to perform the contract between you and us, enforce our Terms of Use, and to comply with our legal obligations.
However, some data may still be stored for a certain time period (but no longer than the storage purpose requires) for a purpose of compliance with certain legal obligations (such as taxation, accounting, audit), prevention of fraud or other malicious acts.
VII. USER PRIVACY RIGHTS
Applicable data protection laws give you the following rights regarding your personal information:
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The Right to Know and the Right to Access. You have the right to obtain a confirmation as to whether or not personal data concerning you is being processed. Additionally, you can request a copy of personal data we hold about you and additional details on how such data is processed.
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The Right to Data Portability. You are entitled to request your personal information in a portable, structured and machine-readable format that makes it easier to reuse such information or transfer it directly to another service, move it wherever you want.
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The Right to Correct Inaccuracies (also referred to as the Right to Rectification). Where you cannot update your data by yourself through your account, you can ask us to correct, change, complete or rectify your data.
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The Right to Data Deletion (also referred to as the Right to Erasure or the Right to Be Forgotten). You have the right to request the deletion of all or some pieces of your personal data we process. In this regard you should bear in mind that applicable data protection laws provide exceptions to the Right to Data Deletion. This means that we may be required to retain some of your data under certain circumstances for the purposes of complying with legal obligations, detecting fraud, exercising or defending legal claims, or for other legal reasons. Therefore, upon receiving your verified request, we’ll delete your personal data and direct our service providers to do the same unless a legal exception applies.
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The Right to Restriction of Processing. Under certain circumstances, you may have the right to limit the ways in which your personal information is processed. These specific circumstances are addressed in data protection laws that may apply to you. For example, you can ask for restriction of data processing in the case of disputed accuracy: if you believe that the personal data we hold about you is inaccurate, you can request a restriction of processing while we verify its accuracy.
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The Right to Object to Processing of Personal Data. When your personal information is processed automatically with the involvement of third party service providers, you may object to such processing in some circumstances. Additionally, when your personal information is processed for direct marketing purposes, you may ask to cease processing your data for these direct marketing purposes. In order to exercise your right to object please submit us the corresponding request. You may also contact the third party service providers listed in the Section IV of this Privacy Policy to learn how you can object to their processing of your data.
To exercise any of the rights described above, you can contact us at email [email protected]. Please bear in mind that we ensure the above mentioned rights only with respect to the information that we physically access and store.
You also have the right to lodge a complaint with your local data protection or a supervisory authority if you reasonably believe that your rights under applicable data protection laws have been breached. Please note that when you exercise your right to lodge a complaint with your local data protection or a supervisory authority, you may be required to provide additional information and support your complaint with sufficient objective evidence. By lodging a complaint you agree to provide sufficient explanation as to what you believe impaired your rights. Additionally, in some cases prior to lodging a complaint with your local data protection or a supervisory authority, you may be required to send your initial claim directly to us and ask for clarifications if necessary.
Identity Verification. To protect your privacy and ensure the utmost security of your personal information, we are legally required to properly verify your identity before fulfilling any of the requests listed above. This is a vital security measure to ensure that personal data is not disclosed to, modified by, or deleted by any person who has no legal right to do so.
Once your identity is successfully verified, we will process and respond to your request within the timeframes mandated by applicable data protection laws.
If you are located in the European Union, you may address our representative when you have questions on privacy issues:
Konrad Gutowski, [email protected]
VIII. SECURITY
The security of your personal information is highly important to us. We follow generally accepted industry standards to protect the personal information provided to us, both during transmission and once we receive it. We take reasonable and appropriate measures to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information. We implement appropriate technical and organizational measures, which are designed to implement data-protection principles, such as data minimization, in an effective manner and to integrate the necessary safeguards into the processing. Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We do our best to protect your personal data, nevertheless, we cannot guarantee its absolute security. In the event that your personal information is compromised as a breach of security, we will promptly notify you in compliance with applicable law. If you have any questions about the security of the Website, you can contact us via email [email protected].
IX. CHILDREN’S PRIVACY
The Website is not intended for children. Therefore, we do not knowingly or intentionally collect or solicit any personal information from children. For the purposes of this Section IX the terms “child” and/or “children” in the context of data processing activities may be interpreted on a case-by-case basis as prescribed by applicable data protection laws. No one who is considered a “child” under applicable data protection laws is allowed to directly provide any personal information via the Website.
As a general rule we consider a person under the age of 16 to be regarded as “a child” until we have legal grounds to conclude that a person under 16 should be treated as an adult as per provisions of local data protection rules or based on the parent authorization provided to us directly.
Solely the holders of parental responsibility are liable for preventing their children from providing personal information via the Website without relevant verifiable parental consent. If we learn that we have collected personal information from a child without verification of parental consent, we will erase that information as quickly as possible. If you reasonably believe that we might have any information from or about a child, or a child has directly provided us with personal information via the Website without verifiable parental consent, please contact us.
Please also bear in mind that you may make purchases on the Website, provide any payment details or card information only if you have reached the age of majority or legal age in the applicable jurisdiction.
X. CHANGES TO THE PRIVACY POLICY
In case we change our Privacy Policy, we will post the changes on this page. Please check the Website regularly for any changes.
XI. HOW TO CONTACT US
If you have any questions about this Privacy Policy, please feel free to contact us at email [email protected].
Copyright © 2026 BP Mobile LLC
Annex to Privacy Policy
U.S. Multistate Privacy Notice
INTRODUCTION. THE SCOPE OF APPLICATION
This U.S. Multistate Privacy Notice (“Notice”) supplements the information contained in Privacy Policy and may apply to individual residents of the U.S. states (“Covered U.S. Individual Residents”) that have enacted comprehensive data privacy laws including but not limited to California Consumer Privacy Act of 2018 (CCPA) as amended by California Privacy Rights Act of 2020 (CPRA), Texas Data Privacy and Security Act of 2023 (TDPSA), Virginia Consumer Data Protection Act of 2021 (VCDPA), Colorado Privacy Act of 2021 (CPA), Connecticut Data Privacy Act of 2022 (CTDPA) and others (collectively referred to as “U.S. State Privacy Laws” and separately as “U.S. State Privacy Law”). Notice addresses specific requirements common to U.S. State Privacy Laws and outlines additional information on the rights of Covered U.S. Individual Residents. It also describes how we collect, use, disclose and protect your personal information in compliance with these U.S. State Privacy Laws.
Applicability. Please note that if you are a user of our Website and a resident of one of the U.S. states where the corresponding U.S. State Privacy Law was enacted, you’ll be regarded a Covered U.S. Individual Resident and this Notice shall apply to you only if the processing of your personal data in connection with your use of the Website falls within the scope of such U.S. State Privacy Law. Please refer to the corresponding U.S. State Privacy Law for further details. If you are still unsure whether this Notice is applicable to you, please do not hesitate to contact us and we will spare no effort to assist you.
The correlation between Privacy Policy and Notice. This Notice does not replace and cannot be used interchangeably with Privacy Policy. On the contrary, Notice serves as a supplemental part of Privacy Policy for Covered U.S. Individual Residents.
The concept of personal data under U.S. State Privacy Laws. Applying Notice, you should also bear in mind that it pertains only to the processing of personal data which is understood as information linked or reasonably linkable to an identified or identifiable individual. Generally U.S. State Privacy Laws do not apply to the processing of de-identified, aggregated data or publicly available information, as these categories fall outside the scope of personal data.
THE CATEGORIES OF PERSONAL DATA PROCESSED. PURPOSES OF PROCESSING
Detailed information about the categories of personal data that may be processed when you use the Website is contained in Section II of the Privacy Policy.
To learn about the purposes of personal data processing please review Section III of the Privacy Policy.
SHARING OF PERSONAL INFORMATION WITH SERVICE PROVIDERS (PROCESSORS). CLARIFICATIONS ON ISSUES OF DATA SELLING
U.S. State Privacy Laws require us to provide you with information about who we share your personal data with and for what purposes. You can find comprehensive data in this regard in Section IV of the Privacy Policy. The legal entities indicated in this Section act as our “service providers” or “processors” within the meaning of U.S. State Privacy Laws and process your information on our behalf for business purposes. The examples of business purposes are the following: providing customer service, detecting security incidents; debugging; provision of Website services to users. Please refer to the table in Section IV of our Privacy Policy to learn what specific services the processors/service providers perform for the Website. When we use the services of our processors/service providers and disclose your information for business purposes, we enter into corresponding written contracts with them. These contracts incorporate data processing provisions, parts, sections or annexes that require our processors/service providers not to use personal information transferred by us other than for the purpose of performing the services specified in the contracts. Additionally, the contracts with our processors/service providers specifically prohibit them from and/or do not contain permissions for selling the personal information transferred by us.
We do not “sell” you personal information for monetary gain, which means that we do not and will not disclose your personal information to third parties in direct exchange for money or some other form of payment.
PRIVACY RIGHTS
If you are a Covered U.S. Individual Resident and this Notice applies to you, you’ll be able to exercise all user privacy rights specified in Section VII of the Privacy Policy, particularly:
- the Right to Know (also referred to as the Right to Access);
- the Right to Data Portability;
- the Right to Correct Inaccuracies (also referred to as the Right to Rectification);
- the Right to Data Deletion (also referred to as the Right to Erasure or the Right to Be Forgotten);
- the Right to Restriction of Processing;
- the Right to Object to Processing of Personal Data.
User privacy rights listed above have similar content and exceptions in different jurisdictions. Their general meaning is addressed in Section VII of the Privacy Policy. However, some minor aspects related to these rights may vary slightly from one jurisdiction/state to another, therefore, you may want to consider these differences when submitting your user privacy request.
Besides the rights referred to above, U.S. State Privacy Laws specifically mention the following additional data privacy rights you have:
The Right to Opt Out. You have the right to opt out of: (a) targeted advertising, sometimes also referred to as “cross-contextual behavioral advertising” or “interest-based advertising”; (b) the “sale” or “sharing” of your personal data; (c) profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning you.
The Website does not currently conduct profiling or use analytics, tracking, or advertising tools for targeted ads. While this statutory right remains available to you, these specific processing activities do not occur on our Website.
The Right to Non-Discrimination. This right means that you will not receive discriminatory treatment for exercising your privacy right(s). Inter alia, we will not deny you the Website services, charge different prices or rates, or provide a different level or quality of services for you if you choose to exercise your user privacy right(s).
The Right to Appeal. If we deny and refuse to take an action on your initial user privacy request, you may have the right to appeal that decision under some U.S. State Privacy Laws. See the subsection How to Appeal Initial Decision Regarding Privacy Request below for more details.
HOW TO EXERCISE YOUR PRIVACY RIGHTS
Depending on the specific user privacy right you choose to exercise, different methods may be available to you.
In particular, when appropriate technical capabilities are accessible to you within the Website and/or in your device settings, some rights (e.g. the Right to Correct Inaccuracies, the Right to Data Deletion) can be exercised by you independently without our assistance and the need to submit us the corresponding request. For instance, in certain circumstances the Website may provide you with a possibility to change, update, correct inaccuracies or delete certain pieces of your personal data via your Website account settings.
Submission of a user privacy request to exercise privacy right(s)
To exercise any user privacy right that cannot be managed by you independently, please contact us via email at [email protected] with the corresponding privacy request. When submitting your request, please include in its text the phrase “Exercising my rights to maintain confidentiality in … State”, replacing '...' with the name of the state of your residence. We will make every effort to satisfy any request you make to exercise any of your privacy rights.
AUTHENTICATION OF USER PRIVACY REQUESTS. INSTRUCTIONS ON HOW TO APPEAL OUR INITIAL DECISION REGARDING YOUR PRIVACY REQUEST
When you submit any user privacy request by email at [email protected], we will implement a request authentication procedure. The details and rules governing this procedure are provided below.
We shall comply with your user privacy request only if we are able to authenticate you as the user of our Website and as a Covered U.S. Individual Resident. Therefore, when submitting a verifiable user privacy request, you should be ready to:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or such person’s authorized agent, which (depending on the circumstances) may include: name, address, city, state, zip code and email address. We may use this information to surface a series of security questions to verify your identity. If you are making a request through an authorized agent acting on your behalf, such authorized agent must provide written authorization confirming their authority to represent your interests or a power of attorney, signed by you.
- Describe your privacy request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We will not be able to respond to your privacy request or provide you with personal information if we cannot: (i) verify your identity or authority to make the request; or (ii) confirm that the personal information relates to you. We may ask you for additional information or documents to verify your identity before taking any action with your privacy request. This is regarded as a safeguard measure to prevent disclosure of your personal information under a fake or scam request.
We ensure that personal information provided in a verifiable user privacy request will be used only to verify the requestor’s identity or authority to make the request and not for any other purpose. We will keep it for the adequate term reasonably needed for the purpose described above and delete after the purpose is fulfilled.
We try to respond to a verifiable user privacy request within forty-five (45) days of its receipt. If we require more time and it is reasonably necessary, we may extend the response period. In this case we will inform you of the reason and the applicable extension period in writing.
How to Appeal Initial Decision Regarding Privacy Request
In cases when we have a reasonable basis, we may choose to decline to take an action regarding the user privacy request. For example, this may happen when we are unable to authenticate a request, or when the request is manifestly unfounded or fraudulent. In this particular case we’ll inform you of the justification for declining to take action within a reasonable period of time after receiving your initial request.
If we decline to take action with respect to your initial request, you may be entitled to appeal our decision under some U.S. State Privacy Laws. To do so, you will need to provide us with the missing information and explanations reasonably necessary to address your request effectively. Within the term prescribed by the applicable U.S. State Privacy Law we’ll inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reasons for our decision.
CHANGES TO THIS NOTICE. FINAL PROVISIONS
We may update this Notice from time to time. To stay informed of updates, please review the latest published version of Notice regularly.
If you reasonably believe that certain U.S. State Privacy Law provides you with additional rights or options not outlined or referred to in this Notice, please contact us by email at [email protected]. We will do our best to address all your concerns and reply to your request effectively.